NO BUS FUSS

SEVEN STEPS TO ENSURE A SAFE AND REWARDING BUS EXPERIENCE

Multiple entertainment options are featured in this 37 passenger bus

1. Vehicles – the vehicles should have an impeccable track record and drivers should be required to fill out a VIR (Vehicle Inspection Report) before every shift.
   
   
2. Drivers – It is important that all drivers are Commercially Licensed (CDL), fully trained, as well as background-checked.  In the past, M & L has rejected prospective drivers for not passing these tests, and these same drivers surfaced at other bus companies.
   
   
3. Reliability – Not only should the buses be maintained and serviced properly, but you should know what the company does in the unlikely event that there is a breakdown.  Are there emergency backup vehicles to fix or replace breakdowns?  How long does it take?  The answers should be that there are emergency vehicles available and the company will redress the situation within 30 minutes or less.
   
   
4. Scalable – Does the company have enough vehicles of varying sizes to meet your exact requirements?  Are the terms flexible enough to adjust to your changing needs?
   
   
5. Reputation – What is the general reputation of the company?  Is the bus company an industry leader?  Is it an innovator?  Is it evolving with market and technological changes?  Talk to some of the clients of the bus company you’re considering, especially if they’re not prominently featured in the company’s materials.
   
   
6. Management – What is the ownership or management’s commitment to service and reputation?  Is it a large uninvolved corporation or conglomerate?  A start-up with no experience?  Family-owned?
   
   
7. Insurance – Ask to see a Certificate of Insurance to determine if coverage is up to date. ALso, check to see if the correct number of your passengers will be covered.